How to Fix Apple Watch When the Touch Screen isn’t Working

Apple Watch is a very reliable device, but it’s really not immune to malfunction. In fact, “watch face stops responding” or “Apple Watch screen is not working” is the most common issue here. This can be quite frustrating because it prevents you from using the watch. But, no worry! We’re here to walk you through the best ways to fix Apple Watch when the touch screen isn’t working.

Soft/Hard Reset Apple Watch

Sometimes, a fresh start is all you need. In fact, soft resetting is the most common and useful way to fix any problem on your device. For this Apple Watch touch screen issue, we recommend doing a soft reset on your Apple Watch and see if it does the trick.

Here is how to soft reset your Apple Watch:

  1. Long press the side button of the watch until you see the “Power Off slider”.
  2. Now, drag the slider to turn off your Apple Watch.
  3. Once it’s off, long-press the side button again to soft reset.

If this doesn’t solve the issue, it’s time to go for a hard reset. Follow the below steps to hard reset your Apple Watch:

  1. Press and hold on both the Digital Crown button and the Side button for about 12 seconds.
  2. If you do it correctly, the display will turn black and the watch will restart automatically.
  3. Now, simply release both buttons and wait for your watch to turn back on again.

Restore from Backup

Another way to solve the “Apple Watch touch screen isn’t working” issue is to simply restore your watch from backup. So, follow these steps to restore your Apple Watch:

  1. On your iPhone, open the Apple Watch app. 
  2. Next, click on the “Pair Apple Watch” option.
  3. Choose “Restore From Backup”. Also, select a backup you want to restore from.
  4. Then, agree to all the terms and conditions and provide your Apple ID and password when asked.
  5. Now, simply wait until the data gets synced. When it’s done, you will receive a notification on your Apple Watch.

Reset All Settings or Erase Apple Watch

How to fix Apple Watch when the Touch Screen isn’t Working

If your touch screen issue isn’t solved yet, then our last option here is to reset all settings of your watch. Note that all of your data will be erased. Also, you need to keep your iPhone and Apple Watch close to each other throughout the entire process. Ready? Here is how to erase Apple Watch:

  • On your iPhone, go to the Apple Watch app.
  • Click on the My Watch button.
  • Now go to General > Reset.
  • Then, select “Erase Apple Watch Content and Settings“. 
  • Confirm your decision by providing your Apple ID and password.
  • Wait until the process is finished, and you can now set up your Apple watch again or restore it from the backup.

That’s how you fix an Apple Watch when touch screen fails to work. Hopefully, you get your problem fixed. Don’t forget to let us know if you have any questions in the comments!

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