iPhone XS Max Stuck On Apple Logo: How To Fix It

Apple always recommends users to regularly update their iPhone to the latest iOS version. This will not just get new features and fix bugs, but also enhances system stability and security.

Because of the embedded security patches, installing iOS update on your iPhone will safeguard you from privacy invasion. But, not all updates come with positive outcomes. There are still a lot of iPhone users plagued with different problems and symptoms emerging after installing the new update. Post-update issues are inevitable. One of the common problems that might occur after a system update is random reboots. If you are encountering the same dilemma after updating your iPhone XS Max to the latest version, then you can refer to the listed solutions below.

Apart from update bugs, there are other factors that cause similar symptoms on your iPhone, including rogue apps, malicious software, corrupted files, and even hardware damage.  It’s usually the case if the symptoms started after you dropped your iPhone or it got wet. For hardware-related symptoms, service requires to fix them. Software-related symptoms, on the other hand, can be rectified by some workarounds.

Tackled in this post are applicable solutions to fix iPhone XS Max stuck on Apple logo that is related to software errors. Read further to get more details.

How To Troubleshoot iPhone XS Max With Being Stuck On Apple Logo

Solution 1: Force Reset your iPhone XS Max

Since your iPhone is unresponsible, the normal restart cannot be carried. Alternative, you should force restart your iPhone XS Max instead. This method works the same as a soft reset to fix random system errors and app glitches triggering your iPhone to restart itself and get stuck on Apple logo. The process will not affect any saved data on your phone, so creating backups is not necessary. For newbies, here’s how to perform a force restart on your iPhone XS Max:

  • Quickly press and release the Volume Up button.
  • Do the same with Volume Down button.
  • Finally, press and hold the Power button until you see the Apple logo.

If a forced restart could not fix the problem, you should then proceed with the next solution.

Solution 2: Reset All Settings on your iPhone XS Max

Some updates might override system settings, which could result to some conflicts if you’ve previously applied some customized settings on your phone before the update. If settings are messed up, there is a high chance that system functions become affected. In this case, booting up your iPhone system has been destabilized, so it needs to be remodified. If you can still access, you can then perform a settings reset by following these steps below

  • Open Settings app from the Home screen
  • Tap on General > Reset.
  • Choose Reset all settings.
  • When prompted, enter your phone passcode and then follow the onscreen prompts to complete the process.

general settings

Once the reset is done, all your customized settings will be erased and your iPhone settings will be restored to the default configuration. You will need to re-enable the features disabled by default to use them again on your phone.

If the solution didn’t work and your iPhone XS Max still keeps restarting,  move on to the next solution.

Solution 3: Update apps on your iPhone

Apps going rogue after an update are those that have not been updated for a time. As we mentioned earlier, rogue apps can trigger your phone to act up and then get stuck on the Apple logo. To remove rogue apps after the update as well as trigger the symptoms on phone, updating your apps is a good solution. Simply follow these steps below:

  • Open App Store from your home screen
  • Move to Updates section.
  • Update individual apps by tapping on Update button next to teach one or tap on Update All to install all pending app updates at once.

update all

When the process is done, give your iPhone a reboot and then check if it already fixes the problem. If your iPhone still keeps restarting still after updating the apps, you should consider troubleshooting the firmware itself.

Solution 4: Restore your iPhone XS Max in recovery mode

A system restore can be considered among the last resorts if the problem still persists after trying the previous solutions. TYour iPhone system might have been corrupted due to the recent update, so it needs some fixing. A recovery mode restore will be considered as the next option. to get it done, make sure you have a Windows or Mac computer with the latest iTunes version installed. Once your computer is ready, plug your iPhone XS Max into it using the supplied Lightning cable. When it is connected, follow these steps below to enter recovery mode:

  • Press and quickly release the Volume Up button.
  • Do the same with the Volume Down button.
  • Press and hold the Power button until the Connect to iTunes screen appears. Your iPhone is now in recovery mode.
  • When you are prompted with Update or Restore option, select Update if you don’t want to delete your files.
  • iTunes will start downloading the latest iOS version for your phone. If you opt to restore from a backup, just click on Restore option.


From there, choose iOS backup file you want to restore from and then follow the onscreen instructions to complete the restore process. Remember not to disconnect your iPhone from the computer until the process is done. After that, your iPhone will restart, and you just need to do the next procedure.

Also see: The most common iPhone XS and iPhone XS Max problems and how to fix them

Solution 5: Restore your iPhone XS Max through DFU mode

If your iPhone is dysfunctional after an iOS update and a recovery mode restore did not help, restoring it through DFU (Device Firmware Upgrade) mode is the last resort. Your device will be put in a state where it can still communicate with iTunes. Similar to recovery mode restore, a DFU mode restore also requires iTunes to complete the process. First, connect your iPhone to the computer using a USB cable. After that, boot your iPhone XS Max in DFU mode by doing these steps:

  • Quickly press and go of Volume Up button.
  • Do the same with Volume Down button.
  • Press and hold the Power button until your screen goes black.
  • Press and hold Volume Down button while still holding the Power button.
  • Wait for a few seconds, release the Power button but still hold Volume Down button until you see a popup message on the screen saying “iTunes has detected iPhone in recovery mode”.

recovery mode

After your iPhone XS Max has entered DFU mode, simply follow the onscreen instructions to restore it through iTunes. Click on Restore when you are prompted to confirm the DFU restore process.

These are possible solutions to fix iPhone XS Max stuck on Apple logo. If none of the above solutions helped, then your phone is suffering hardware damage. You need to bring it to the nearest Apple Care center for further assistance.

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