How to Get a Cyberpunk 2077 Refund on PS4, Xbox One, and PC

Turns out, even after the “Day-one patch”, Cyberpunk 2077 shows that it still doesn’t run very well on standard PS4 and Xbox One consoles. And, while the developer said they’re working on numerous patches to fix the problem, you might want to get your money back in the meantime. So, here is how to get a Cyberpunk 2077 refund on PS4, Xbox One, and PC.

How to Refund Cyberpunk 2077 on PS4 and PS5

Actually, submitting a refund request is quite simple on PlayStation.

Follow these steps to get your Cyberpunk refund on PlayStation:

  1. Go to Cyberpunk 2077 refund link on
  2. Sign in to your PSN account when prompted.
  3. Then, choose the “Click here to submit a refund request”
  4. Wait a few seconds and it’s done.

Note: Be patient, our request will take some time to process. And, the completion of your refund may vary based on your payment method and financial institutions.

How to get a Cyberpunk 2077 Refund on PC

Refunding Cyberpunk 2077 on PC depends on where you bought the game in the first place. Whether it is from Steam, GOG, or Epic Games Store, the steps are pretty much the same.


If you downloaded the game from Steam, then here is the link to request a refund for Cyberpunk 2077. Now, simply sign in and choose the refund option. Remember that Steam’s policy only allows you to do so within 14 days after purchasing any game. Also, you have to play it for less than two hours in order to do so.

Note: If you are eligible for a refund, you will be refunded to your wallet or your credit card. You still can request a refund for Cyberpunk 2077 given that the game is buggy and laggy.


If you use GOG to buy Cyberpunk 2077, you can request by contacting its Customer Support. Unlike Steam, GOG’s policy allows you to refund a game up to 30 days after purchase. 

The Epic Games Store

Did you buy Cyberpunk 2077 from the Epic Games Store? Go to this page for everything you need to know about how to get a refund for Cyberpunk 2077. Games and products can only be refunded within 14 days after purchase. On top of that, you must have less than 2 hours of runtime to make yourself eligible for a refund.

How to Refund Cyberpunk on Xbox

Go to the Xbox support page to request a refund for Cyberpunk 2077. After following the sign-in prompt, the games you’ve purchased should appear. If you don’t see what you’re looking for, go to this link.

Next, select Cyberpunk 2077 from the list and click on “Request a refund”. Note that most purchases are not eligible for a refund after 14 days.

Read more: CyberPunk 2077 – How did it all go so wrong for the anticipated game?

Can You Still Play Cyberpunk 2077 after This Event?

Well, the answer is Yes! While Sony has pulled Cyberpunk 2077 off the PlayStation Store, that doesn’t mean that your purchased game will stop working. So, if you are happy with your gaming experience, then feel free to continue to enjoy Cyberpunk 2077 on your device. Also, the Cyberpunk 2077 physical edition is still working on both PlayStation, PC, and Xbox.

Temporarily, new players can’t purchase the digital version on the PlayStation Store. However, you can still buy a PlayStation version from brick-and-mortar stores. Plus, Cyberpunk 2077 is still available to buy digitally on Steam and Xbox.

Got any questions? Let us know in the comments below.

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