How to fix Wi-Fi problems on your iPhone XS and iPhone XS Max

Apple 2018 iPhones are finally here following months of endless rumors and leaks. This year’s iPhones might not satisfy some users who are looking for an overhauled design, but it comes with a lot of new things under the hood ranging from the A12 Bionic chip to better Face ID. This year, Apple moved away from its 5.5 inch iPhone models, instead, introducing a large 6.5 inch iPhone XS Max. In reality, the XS Max is the biggest iPhone Apple has ever made in the history. The phone retains the same design language from the last year’s iPhone X, but it has a bigger OLED screen which is ideal for watching videos and playing games.

iPhone XS and iPhone XS Max are now available in more than 30 markets following the launch event. If you are among the first to grab the XS or XS Max, then you should know that this thing in your hand is more capable than its previous models. However, the XS and iPhone XS Max have their own issues that may negatively impact your experience. A lot of owners report that they cannot connect their iPhone to a Wi-Fi network. In reality, Wi-Fi problems are pretty common when it comes to Apple iPhones as they emerge every time Apple releases new smartphones.

If you are among those users who are dealing with Wi-Fi problems, then we are here to help. In the section below, we are going to walk you through the steps on how to fix Wi-Fi problems on iPhone XS and iPhone XS Max. For some background, Apple is expecting to ship around 15 million iPhone XS and iPhone XS Max this year, beating the sales record set by the iPhone 6s and iPhone 6s Plus with 13 million units shipped. Before proceeding, make sure that you now have the latest version of iOS on your device. A new update usually includes fixes for bugs and errors. Therefore, it’s a good idea to update your device.

  1. Restart router

If your iPhone fails to connect to a Wi-Fi network, the first shot is to restart your router. In reality, rebooting a router helps fix some major connectivity networks like poor internet connection or interruptions. In this case, this method can do the trick. To restart your router, turn off the router, then wait for 10 seconds and reboot it. Once your router finishes booting up, try connecting your iPhone to your preferred network. If the problem is still present, then try updating your router firmware to see if the problem is fixed.

iPhone XS

For some background, the router is like a mini PC which is powered by an operating system. It has a CPU and an internal storage under the hood. Manufacturers tend to roll out updates to its routers in a semi-regular basis in an attempt to fix errors and bugs. The update process is pretty simple, but it may vary depending on the router model you are using. To update a router, open your web browser, then input your router’s username and password and check for any available updates.

  1. Hard reset

iPhone XS

If the problem still persists, then the next solution is to perform a hard reset on your iPhone. However, the method used to hard reset the iPhone XS and iPhone XS Max is different from older iPhones. All you need to do now is to press the Volume Up button, then press the Volume Down button and press and hold the Side button until the Apple logo shows up on the screen. Once your iPhone finishes booting up, connect to a Wi-Fi network. For some background, a hard reset is pretty helpful as it includes fixes for iPhone and iPad’s common problems like app crashes, performance slowdown, or unresponsive touchscreen. If you notice that your iPhone is running slowly, then hard reset your device.

  1. Forget network and rejoin

One of the best shots to deal with connectivity issues is to forget your current network and rejoin it. In this case, this may help you out. To do this, tap on the Wi-Fi network your iPhone is connecting to and then hit the Forget this network option. Now just simply hit Forget to confirm your action. Once you are done, launch the Settings app from your home screen, then select Wi-Fi and you should see a list of all networks. Try re-joining the network to see if the problem is fixed. If nothing changes, then move to the next solution.

  1. Reset network settings

Resetting network settings is one of the quickest ways to fix connectivity issues. Keep in mind that following this method, all of your current network settings will revert to its default settings, meaning that you need to set up the whole thing again. To do this, open the Settings app from your home screen, then select General and hit Reset. Now just simply hit the Reset Network Settings option and confirm your action. Once you are done, configure your network and join your Wi-Fi network again.

  1. Wi-Fi Assist

Wi-Fi Assist is a great feature that helps you stay connected to the internet if you have a poor internet connection. However, enabling Wi-Fi Assist may lead to some Wi-Fi problems. So, if you never use Wi-Fi Assist, then it’s a good idea to turn it off. To do this, launch the Settings app from your home screen, then select Cellular, and turn off the switch for Wi-Fi Assist.

If you have got any issues during the process, then don’t forget to let us know in the comments below.

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