How to fix Touch ID not working in the App Store problem

Touch ID is a great feature that adds a new level of security to your device. First introduced on the iPhone 5s back in 2013, Apple’s biometric reader has now become an essential part of all iPhone models. Like it or not, Touch ID is one of the most revolutionary technologies we have ever seen for the last few years. Touch ID not only allows you to unlock your iPhone without entering the passcode, but it is very useful for authenticating iTunes and App Store purchases.

However, sometimes Touch ID can become a cause of annoyance if it fails to authenticate App Store purchases. Instead, App Store will ask you to enter your account password to make purchases.

If you are having trouble with Touch ID not working properly in the App Store, don’t rush to bring your device to the Apple Genius Bar because we have something cool for you.

In this tutorial, we will show you how to deal with Touch ID not working properly in the App Store issue. Here we go:

Step one: First and foremost, head to the Settings app from your home screen. Scroll down and tap on Touch ID & Passcode.


Step two: In the Touch ID & Passcode screen, you will notice that the switch for iTunes & App Store is now turned on. All you need to do now is to toggle off the switch.


Step three: Once you are done, reboot your iPhone. To do this, you can press and hold the Sleep/Wake button until you see the slider “Slide to power off”. Once your iPhone is turned off, repeat the process to turn it back on.

Step four: Once your iPhone boots up, go to the Settings app and tap on Touch ID & Passcode.

Step five: Toggle on the switch for “iTunes & App Store”.

That’s it! Once you are done, go to the App Store and purchase an app. If the App Store displays a prompt to use your fingerprint for authentication, we have to say “Congratulations! You nailed it”.

Note that if you have not purchased anything in the App Store within the last 24 hours, you will be asked to enter your account password to authenticate purchases.

Let us know if the method works best for you in the comment section below

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