Apple AirPods are one of the best earbuds you can buy now on the market. Apple’s wireless earbuds offer up to 30 hours of excellent sound quality without plugging them into an electrical outlet. However, there are times when your AirPods are buggy or glitchy, preventing them from working correctly.
One of the most common problems with Apple AirPods is that their charging case is not charging even when it’s plugged in or sitting on its charging pad. If you are one of those who are affected by the issue, then here are our troubleshooting steps.
How to Know If Your AirPods Case is Charging
You should see the charging light that comes on when you plug your case into an electrical outlet. This indicates that your AirPods case is working fine. If not, there may be some kind of charging problem.
Alternatively, bring your charging case with your AirPods inside, all plugged in, close to your iPhone. A pop-up menu should indicate that your AirPods and case are charging. Now, you should see a small lightning bolt next to the battery symbol. If you do not see it, your AirPods case is not charging properly.
How to Fix AirPods Case Not Charging
Method 1: Use a Different Charging Pad
If you have a pair of AirPods with a wireless charging case, consider using a different charging pad to see if the problem is fixed. Alternatively, try using a charging cable. If the cable works, the problem may be with the charging pad or even your case’s wireless charging system. In this case, contact Apple and have the case repaired.
Method 2: Use A Reliable Power Source
If you charge your AirPods using the power source from your computer’s USB port, your AirPods case may not be charged correctly. Instead, plug your AirPods case into a reliable USB port or wall outlet. Try switching to different power sources to find out which one works best for your AirPods.
Method 3: Un-Pair All Devices
If your AirPods are now connected to your iPhone, iPad, or Mac, try disconnecting all of them from your AirPods and re-connect. Here is how to do it.
How to Unpair AirPods from iPhone
- Open the Settings app and then tap Bluetooth.
- Tap the “i” icon next to your AirPods in the Devices list.
- Tap Forget This Device.
- Tap Forget Device to confirm your action.
How to Unpair AirPods from Apple Watch
- Open the Settings app on your Watch.
- Tap Bluetooth and select the “i” icon.
- Tap Forget Device.
How to Unpair AirPods from Mac
- Click the Apple icon in the menu bar and select System Preferences.
- Hit the Bluetooth icon and right-click your AirPods from the Devices list.
- Click Remove from the menu that pops up.
- Hit Remove to confirm.
Method 4: Reset Your AirPods or AirPods Pro
If the problem still persists, the next solution is to reset your AirPods. Here is how to do it.
- Put your AirPods in their charging case and close the lid.
- Wait 30 seconds and open the lid of the charging case.
- With the lid open, press and hold the Setup button on the back of the case for 15 seconds until you see the status light on the front flash amber, then white.
Method 5: Contact Apple
If none of the above solutions works, then contact Apple customer service. Your AirPods might have a hardware problem. If your AirPods are under warranty, you won’t be charged.