Find My iPhone not working? Here is why

Find My iPhone has been available since the days of iOS 5. The feature was widely welcomed by users and tech experts at launch. As the name suggests, Find My iPhone allows you to remotely track your Apple device if it is lost or stolen. The coolest part is that you can use Find My iPhone to wipe your device to make sure that your personal information won’t fall into the wrong hands.

Find My iPhone requires an internet connection to locate your missing your iPhone, iPad, or Mac. However, Find My iPhone is not enabled by default on your Apple device. So, make sure you activate it on your device before it’s stolen or misplaced.

To turn on Find My iPhone, you simply need to open the Settings app from your home screen, then tap on your Apple ID at the top and hit iCloud. After that, tap Find My iPhone and then turn on the switch for it.

However, there are times when Find My iPhone becomes a cause of annoyance. A number of iPhone owners have reported that Find My iPhone fails to work on their device. There could be any reason for why Find My iPhone is not working. And we will help you discover how.

In the section below, we have cited the most common reasons why Find My iPhone is not working. Before we begin, make sure that you now have the latest iOS version installed on your device. A new software update usually comes with fixes for bugs and errors. In this case, it may fix your problem.

  1. Make sure your missing device is now turned on

Find My iPhone is getting smarter every year, allowing you to quickly track and wipe your device. However, one major drawback is that it can only locate your iPhone, iPad, or Mac that are turned on. Besides, make sure that your device’s battery has enough charge to survive the whole day, so you can track it.

The reason behind this is that Find My iPhone uses cellular or Wi-Fi networks to receive signals from your missing iPhone model. In reality, if your missing Apple device is now turned off, then you can get its last-known location on the Maps.

  1. No internet connection and no SIM card

Find My iPhone requires your missing iPhone to connect to the internet so that it receives your device’s location. If you cannot locate your phone using Find My iPhone, then your device is now offline. If this is the case, then the last hope for success is to track your device’s last-known location.

Another reason why Find My iPhone fails to work is that your SIM card has been removed. Without SIM card, your iPhone cannot connect to a cellular network to send its location to you. So make sure that you have a SIM card inserted into your device.

  1. Incorrect date/time

One of the most common explanations for why Find My iPhone is not working is that your date/time is incorrect. Keep in mind that wrong date/time may cause some features and apps to stop working. Therefore, make sure you now have correct date/time.

In reality, Apple allows you to set Automatically for your device’s date. To do this, launch the Settings app from your home screen, then tap General and hit Date & Time. Now just simply turn on the switch for Set Automatically.

Keep in mind that Set Automatically option may not be available in all regions and carriers worldwide. If you do not see the option, then there is a good chance that it is not official in your country.

  1. No Location Services

To use Find My iPhone, you need turn on Location Services on your device, so it can track its location. By default, Location Services feature is not enabled, so you need to turn it on. To do this, open Settings, then tap Privacy and hit Location Services. Now just simply turn on the switch for Location Services.

Besides, you can enable Location Services for certain apps and services. To do this, on the Location Services page, scroll down until you find a list of apps and tap on an app. After that, select your option.

  1. Wipe your iPhone

If none of the above solutions works for you, then the best shot is to wipe your device. Doing so will remove everything on your iPhone. Therefore, we recommend you make a backup of your device before moving ahead.

You can back up your iPhone using iTunes or iCloud. After that, wipe your device and set it up as new. Once you are done, restore your device from your backup.

Also read: How to fix an iPad that won’t connect to Wi-Fi

Got any questions? Let us know in the comments below.

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